Sales and Operations
A promise is checked against real capacity first. The handover itself is an event with an owner, not a Slack message.
Recent checks
Camden: 31 viewings a week of capacity from 2 agents, 6 already planned, 25 free. viewings in this zone currently happen 43 h after the request on average (75% within 76 h). the 3 viewings a week you expect fit with room to spare. a 48 h promise is realistic.
Complete the handover with this check
Clapham: 49 viewings a week of capacity from 3 agents, 7 already planned, 42 free. viewings in this zone currently happen 60 h after the request on average (75% within 79 h). the 3 viewings a week you expect fit with room to spare. a 24 h promise is faster than what Operations delivers today.
Closest realistic promise: 3 a week within 96 h. the time promise needs to match what this zone actually delivers.
Complete the handover with this check
Shoreditch: 50 viewings a week of capacity from 3 agents, 8 already planned, 42 free. viewings in this zone currently happen 47 h after the request on average (75% within 54 h). the 3 viewings a week you expect fit with room to spare. a 48 h promise is realistic.
Complete the handover with this check
Islington: 42 viewings a week of capacity from 3 agents, 4 already planned, 38 free. viewings in this zone currently happen 55 h after the request on average (75% within 75 h). the 3 viewings a week you expect fit with room to spare. a 72 h promise is realistic.
Complete the handover with this check
Greenwich: 39 viewings a week of capacity from 2 agents, 5 already planned, 34 free. viewings in this zone currently happen 91 h after the request on average (75% within 106 h). the 10 viewings a week you expect fit with room to spare. a 48 h promise is faster than what Operations delivers today.
Closest realistic promise: 10 a week within 120 h. the time promise needs to match what this zone actually delivers.
Complete the handover with this check
Hackney: 42 viewings a week of capacity from 3 agents, 2 already planned, 40 free. viewings in this zone currently happen 66 h after the request on average (75% within 82 h). the 3 viewings a week you expect fit with room to spare. a 24 h promise is faster than what Operations delivers today.
Closest realistic promise: 3 a week within 96 h. the time promise needs to match what this zone actually delivers.
Complete the handover with this check
What Operations actually delivers, by zone
| Zone | Promised | Delivered (median) | Viewings | Kept |
|---|---|---|---|---|
| Greenwich | 120 h | 91 h | 25 | yes |
| Islington | 72 h | 55 h | 21 | yes |
| Camden | 48 h | 46 h | 16 | yes |
| Southwark | no promise on record | 40 h | 16 | n/a |
| Shoreditch | 48 h | 47 h | 16 | yes |
| Clapham | 96 h | 64 h | 15 | yes |
| Brixton | no promise on record | 64 h | 11 | n/a |
| Hackney | 96 h | 66 h | 10 | yes |