Viewing as Alex Morgan, Operations Coordinator
Now
9 viewings need you
24 viewings still to go today, 1 waiting for a slot. 5 more today belong to another coordinator.
Something happened? Say what, and the guide puts the finger on every button from here to the end.
Data hygiene, nothing to do with the viewings of today: 22 data problems waiting for a quiet moment.
Your bookings today: 8 of 12 · team 9 of 30Requests today: 4 in, 4 booked, 1 told, 100% inside 4 hFunnel
Next two hours
10:45
Start hereFlat 3, 58 Copper Lane, 10:45Sarah Okonkwo 7/7 · Grace Costa
- renter has not said yes · Grace Costa was told and never answered, starts in 5 min script ready
- agent has not said OK · Sarah Okonkwo was told and never answered, starts in 5 min script ready
Next step: Ask Grace to confirm
in 5 min
11:00
Flat 401, Meridian Wharf, 2 Anchor Street, 11:00Daniel Boateng 6/6 · Sofia Nakamura
- renter has not said yes · Sofia Nakamura was told and never answered, starts in 20 min script ready
- agent has not said OK · Daniel Boateng was told and never answered, starts in 20 min script ready
Next step: Ask Sofia to confirm
in 20 min
11:14
Flat 2, 79 Merrick Street, 11:14Sarah Okonkwo 7/7 · Layla Ibrahim
- access not confirmed · check was due 23 h ago, b2c occupier script ready
- no answer · no answer after 3212 min, Nadia Dubois script ready
- Escalated to you: Access still not confirmed close to the viewing · Flat 2, 79 Merrick Street starts in 34 min and access is overdue. Close it with a note when done.
- renter has not said yes · Layla Ibrahim was told and never answered, starts in 34 min script ready
- agent has not said OK · Sarah Okonkwo was told and never answered, starts in 34 min script ready
Next step: Chase Nadia Dubois, no answer yetChase Nadia →
in 34 min
11:55
101 Ivory Walk, 11:55Sarah Okonkwo 7/7 · Leila Adeyemi
- access not confirmed · check was due 3 h ago, lockbox script ready
- Escalated to you: Access still not confirmed close to the viewing · 101 Ivory Walk starts in 75 min and access is overdue. Close it with a note when done.
Next step: Ask Julia Griffiths if the lockbox code still worksAsk Julia about the code →
in 75 min
12:00
Flat 401, Meridian Wharf, 2 Anchor Street, 12:00Daniel Boateng 6/6 · Olivia Hughes
- access not confirmed · check was due 2 d ago, b2b building manager script ready
- Escalated to you: Access still not confirmed close to the viewing · Flat 401, Meridian Wharf, 2 Anchor Street starts in 80 min and access is overdue. Close it with a note when done.
- renter not told · Olivia Hughes has not received the confirmation script ready
Next step: Ask Meridian Wharf concierge
in 80 min
12:30
93 Curtain Yard, 12:30Sarah Okonkwo 7/7 · Theo Okafor
- Re-plan waiting for your decision · key cannot be found: 1 moved to the waiting list. 1 already confirmed with people, so this needs your confirmation before anything changes.
- Key for 93 Curtain Yard not returned · James Whitfield has it, due back 1 h ago
- Escalated to you: Key not returned and needed today · Front door set for 93 Curtain Yard is with James Whitfield, overdue, and another agent needs it today. Close it with a note when done.
Next step: Call or message James WhitfieldContact James →
in 110 min
Later today
13:00
Flat 10, 11 Cobble Row, 13:00Mei Lin Chen 1/8 · Marcus Hughes
- planned, nobody told yet · Mei Lin Chen and Marcus Hughes do not know about this slot script ready
Next step: Tell renter and agent
in 140 min
13:45
Agent called in sick: Tom Ferreira2 viewings affected · 2 reassigned or moved · 1 person to tell again
- Re-plan waiting for your decision · agent unavailable: 2 viewings re-planned. 1 already confirmed with people, so this needs your confirmation before anything changes.
Review all →
in 185 min
13:45
63 Hollow Hill, 13:45Tom Ferreira 2/7 · Dev Patel
- confirm access · due in 1 h, office key script ready
Next step: Ask Omar Haddad (agent) if they can take 13:45 and 14:20Ask Omar →
in 185 min
14:13
Flat 201, Meridian Wharf, 2 Anchor Street, 14:13Chloe Marchetti 2/7 · Jamal Hughes
- confirm access · due now, b2b building manager script ready
- planned, nobody told yet · Chloe Marchetti and Jamal Hughes do not know about this slot script ready
Next step: Ask Meridian Wharf concierge
in 213 min
14:20
30 Sable Road, 14:20Tom Ferreira 2/7 · Theo Novak
- access not confirmed · check was due 1 h ago, b2b building manager script ready
- planned, nobody told yet · Tom Ferreira and Theo Novak do not know about this slot script ready
Next step: Decide: confirm, hold or reject the proposalReview proposed changes →
in 220 min
14:37
Flat 9, 53 Observatory Close, 14:37Daniel Boateng 6/6 · Theo Okafor
- access not confirmed · check was due 3 min ago, lockbox script ready
- planned, nobody told yet · Daniel Boateng and Theo Okafor do not know about this slot script ready
Next step: Ask Marcus Haddad if the lockbox code still worksAsk Marcus about the code →
in 237 min
14:43
Flat 501, Meridian Wharf, 2 Anchor Street, 14:43Chloe Marchetti 2/7 · Priya Adeyemi
- confirm access · due now, b2b building manager script ready
- planned, nobody told yet · Chloe Marchetti and Priya Adeyemi do not know about this slot script ready
Next step: Ask Meridian Wharf concierge
in 243 min
14:53
55 Fenwick Row, 14:53Hannah Lindqvist 3/7 · Tariq Griffiths
- Kwame Fletcher (renter) cancelled 14:15 at 55 Fenwick Row · Tariq Griffiths (renter, waiting) can be brought forward to 14:46 at 55 Fenwick Row with Hannah Lindqvist (agent). Decide: yes, hold or no.
- confirm access · due now, b2b building manager script ready
- planned, nobody told yet · Hannah Lindqvist and Tariq Griffiths do not know about this slot script ready
Next step: Decide: confirm, hold or reject the proposalReview proposed changes →
in 253 min
15:12
Flat 2, 31 Meridian Row, 15:12Daniel Boateng 6/6 · Sofia Dubois
- access not confirmed · check was due 2 d ago, b2b building manager script ready
- no answer · no answer after 6245 min, Copper Lane building manager script ready
Next step: Chase Copper Lane building manager, no answer yetChase Copper Lane building manager →
in 272 min
15:42
Flat 2, 31 Meridian Row, 15:42Daniel Boateng 6/6 · Marcus Patel
- confirm access · due now, b2b building manager script ready
- planned, nobody told yet · Daniel Boateng and Marcus Patel do not know about this slot script ready
Next step: Ask Copper Lane building manager
in 302 min
—
Flat 4, 65 Windmill RowTariq Lindqvist
- Escalated to you: Request not booked inside the target time · Tariq Lindqvist asked 18 h ago for Flat 4, 65 Windmill Row and still has no slot (target 4 h). Close it with a note when done.
Next step: Call Tariq and offer another day or timeOffer Tariq the next slot →
in 425 min
Next up (24 still to go)
Full schedule10:45
Flat 3, 58 Copper Lanevideo
Sarah Okonkwo7/7 · Grace Costa
Everyone toldaccess ok
11:00
Flat 401, Meridian Wharf, 2 Anchor Street
Daniel Boateng6/6 · Sofia Nakamura
Everyone toldaccess ok
11:14
Flat 2, 79 Merrick Street
Sarah Okonkwo7/7 · Layla Ibrahim
Everyone toldoverdue
11:45
101 Ivory Walkvideo
Sarah Okonkwo7/7 · Noah Fletcher
Everyone toldaccess ok
11:45
Flat 5, 137 Windmill Row
Omar Haddad5/7 · Noah Kowalski
Everyone toldaccess ok
11:45
Flat 10, 125 Curtain Yardvideo
James Whitfield2/7 · Marcus Okafor
Everyone toldaccess ok
11:55
101 Ivory WalkHIGHoverbooked
Sarah Okonkwo7/7 · Leila Adeyemi
Everyone toldoverdue
12:00
Flat 401, Meridian Wharf, 2 Anchor Street
Daniel Boateng6/6 · Olivia Hughes
Agent told, renter notoverdue
12:14
60 Mortlake DriveVIPlocked
Omar Haddad5/7 · Marcus Sharma
Everyone toldaccess ok
12:30
93 Curtain Yard
Sarah Okonkwo7/7 · Theo Okafor
needs a decisionaccess ok
13:00
Flat 10, 11 Cobble RowHIGHvideo
Mei Lin Chen1/8 · Marcus Hughes
Planned, nobody told yetno access check
13:45
63 Hollow Hill
Tom Ferreira2/7 · Dev Patel
needs a decisiondue soon