FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Thu 20 Aug · 13:30 to 13:50

Flat 3, 58 Copper Lane

N1 9PG · Islington · 1 bed · £2600 pcm

CancelledcommunicatedHIGH
Closed

Cancelled

Kwame Fletcher (renter) cancelled the 13:30 with Hannah Lindqvist (agent), recorded Thu 20 Aug 09:17. "cancelled by the renter"

What it means: The slot went back to the plan.

Closed. Nothing to do.Back to Now

People for this decision

RenterKwame Fletcher
07700 947698 · prefers whatsapp
AgentHannah Lindqvist
07700 900107 · 0/7
Show full details
Renter prefersWhatsApp

Correct Kwame's name, number or channel

LandlordLeo Novak
Operational ownerAlex Morgan
RequestedTue 18 Aug, 20:07 via web

Access

TypeKey held at office
HowKey set in the office safe, hook by property code.
VerifiedThu 20 Aug, 10:52
Details last confirmed11 days ago
Front door setin the office safe register
Why this agent Hannah Lindqvist, 0 min from Flat 3, 58 Copper Lane

Hannah Lindqvist is the closest available agent (already at Flat 3, 58 Copper Lane), inside the requested window (13:30 to 15:30), daily load stays within limit (3/7), HIGH priority, planned first. Day plan checked against 150 alternatives: the one at a time plan was already the best found.

Not selected (9)
  • Sarah Okonkwo: possible, but adds 30 min of travel instead of 0
  • James Whitfield: possible, but adds 30 min of travel instead of 0
  • Aisha Rahman: possible, but adds 33 min of travel instead of 0
  • Tom Ferreira: possible, but adds 49 min of travel instead of 0
  • Mei Lin Chen: possible, but adds 28 min of travel instead of 0
  • Daniel Boateng: possible, but adds 106 min of travel instead of 0
  • Omar Haddad: possible, but adds 49 min of travel instead of 0
  • Chloe Marchetti: possible, but adds 28 min of travel instead of 0
  • Ravi Sharma: possible, but adds 28 min of travel instead of 0

Timeline

  1. Access verified by Alex Morgan
    key set seen in the safe (in person)
    Thu 20 Aug, 10:52 · Alex Morgan
  2. Cancellation sent to Hannah Lindqvist by WhatsApp
    "Flat 3, 58 Copper Lane at 13:30 is cancelled." (automatic)
    Thu 20 Aug, 09:19 · FieldFlow
  3. Cancellation sent to Kwame Fletcher by WhatsApp
    "Hi Kwame, we are sorry, the viewing at Flat 3, 58 Copper Lane at 13:30 cannot go ahead (cancelled by the renter). We will offer new times shortly."
    Thu 20 Aug, 09:19 · Alex Morgan
  4. Cancelled
    cancelled by the renter
    Thu 20 Aug, 09:17 · Alex Morgan
  5. Renter cancelled
    Renter called, cannot make it today.
    Thu 20 Aug, 09:15 · Alex Morgan
  6. Confirmation sent to Hannah Lindqvist by WhatsApp
    "Confirmed: Flat 3, 58 Copper Lane, 13:30, renter Kwame Fletcher." (automatic)
    Tue 18 Aug, 21:35 · FieldFlow
  7. Confirmation sent to Kwame Fletcher by WhatsApp
    "Hi Kwame, your viewing at Flat 3, 58 Copper Lane is confirmed for 13:30. Hannah Lindqvist will meet you there." (automatic)
    Tue 18 Aug, 21:35 · FieldFlow
  8. Told the agent and the renter
    Hannah Lindqvist, Thu 20 Aug at 13:30. They know, they have not said yes yet. From here on, changes have a real cost.
    Tue 18 Aug, 21:34 · Alex Morgan
  9. Access check due Thu 20 Aug 11:30
    office key, 2 h before the viewing
    Tue 18 Aug, 20:41 · FieldFlow
  10. Planned with Hannah Lindqvist for Thu 20 Aug at 13:30
    Hannah Lindqvist is the closest available agent (already at Flat 3, 58 Copper Lane), inside the requested window (13:30 to 15:30), daily load stays within limit (3/7), HIGH priority, planned first. Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Tue 18 Aug, 20:41 · FieldFlow
  11. Second viewing requested by Kwame Fletcher
    Thu 20 Aug, between 13:30 and 15:30, 20 min, high priority, via web, offer OFF-41882
    Tue 18 Aug, 20:07 · FieldFlow

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