FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Thu 20 Aug · 09:30 to 10:00

Flat 3, 58 Copper Lane

N1 9PG · Islington · 1 bed · £2600 pcm

Renter did not showin progress
Closed

Renter did not show

Grace Costa did not turn up (Thu 20 Aug 09:46).

Closed. Nothing to do.Back to Now

People for this decision

RenterGrace Costa
07700 927295 · prefers phone
AgentHannah Lindqvist
07700 900107 · 0/7
Show full details
Renter prefersPhone

Correct Grace's name, number or channel

LandlordLeo Novak
Operational ownerAlex Morgan
RequestedTue 18 Aug, 10:59 via web

Access

TypeKey held at office
HowKey set in the office safe, hook by property code.
VerifiedThu 20 Aug, 06:15
Details last confirmed11 days ago
Front door setin the office safe register
Why this agent Hannah Lindqvist, 9 min from home in Islington

Hannah Lindqvist is the closest available agent (0.9 km from home in Islington, about 9 min), inside the requested window (09:30 to 11:30), daily load stays within limit (3/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.

Not selected (9)
  • Sarah Okonkwo: possible, but adds 30 min of travel instead of 0
  • James Whitfield: possible, but adds 30 min of travel instead of 0
  • Aisha Rahman: possible, but adds 33 min of travel instead of 0
  • Tom Ferreira: possible, but adds 93 min of travel instead of 0
  • Mei Lin Chen: possible, but adds 28 min of travel instead of 0
  • Daniel Boateng: outside the renter's window or the property's access window
  • Omar Haddad: possible, but adds 49 min of travel instead of 0
  • Chloe Marchetti: possible, but adds 28 min of travel instead of 0
  • Ravi Sharma: possible, but adds 28 min of travel instead of 0

Timeline

  1. Renter did not show
    waited 12 minutes, renter did not turn up
    Thu 20 Aug, 09:46 · Hannah Lindqvist
  2. Call to Grace Costa
    Called the renter from outside the property, no answer, left a voicemail.
    Thu 20 Aug, 09:42 · Hannah Lindqvist
  3. Viewing started by Hannah Lindqvist
    Key confirmed in hand.
    Thu 20 Aug, 09:34 · Hannah Lindqvist
  4. Access verified by Alex Morgan
    key set seen in the safe (in person)
    Thu 20 Aug, 06:15 · Alex Morgan
  5. Confirmation sent to Hannah Lindqvist by WhatsApp
    "Confirmed: Flat 3, 58 Copper Lane, 09:30, renter Grace Costa." (automatic)
    Tue 18 Aug, 12:24 · FieldFlow
  6. Confirmation sent to Grace Costa by Phone
    "Hi Grace, your viewing at Flat 3, 58 Copper Lane is confirmed for 09:30. Hannah Lindqvist will meet you there." (automatic)
    Tue 18 Aug, 12:24 · FieldFlow
  7. Told the agent and the renter
    Hannah Lindqvist, Thu 20 Aug at 09:30. They know, they have not said yes yet. From here on, changes have a real cost.
    Tue 18 Aug, 12:23 · Alex Morgan
  8. Access check due Thu 20 Aug 07:30
    office key, 2 h before the viewing
    Tue 18 Aug, 11:16 · FieldFlow
  9. Planned with Hannah Lindqvist for Thu 20 Aug at 09:30
    Hannah Lindqvist is the closest available agent (0.9 km from home in Islington, about 9 min), inside the requested window (09:30 to 11:30), daily load stays within limit (3/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Tue 18 Aug, 11:16 · FieldFlow
  10. Viewing requested by Grace Costa
    Thu 20 Aug, between 09:30 and 11:30, 30 min, standard priority, via web, earlier if possible
    Tue 18 Aug, 10:59 · FieldFlow

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