FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Sat 22 Aug · 16:45 to 17:15

9 Larkspur Road

NW1 6LR · Camden · 3 bed · £2200 pcm

Renter did not showin progressHIGH
Closed

Renter did not show

Isla Rahman did not turn up (Sat 22 Aug 17:03).

Closed. Nothing to do.Back to Now

People for this decision

RenterIsla Rahman
07700 967791 · prefers sms
AgentMei Lin Chen
07700 900105 · 0/8
Opens the doorChloe Lindqvist
07700 941223
Show full details
Renter prefersSMS

Correct Isla's name, number or channel

LandlordChloe Lindqvist
Operational ownerAlex Morgan
RequestedThu 20 Aug, 13:05 via web

Access

TypeOwner or tenant opens
ContactChloe Lindqvist
07700 941223
HowOwner opens in person, ring the bell twice.
VerifiedThu 20 Aug, 17:03
Details last confirmed4 days ago
Why this agent Mei Lin Chen, 32 min from the office

Mei Lin Chen is the closest available agent (7.1 km from the office, about 32 min), inside the requested window (16:45 to 18:45), daily load stays within limit (1/8), HIGH priority, planned first. Day plan checked against 150 alternatives: the one at a time plan was already the best found.

Not selected (9)
  • Sarah Okonkwo: after the end of the shift
  • James Whitfield: not working on this day
  • Aisha Rahman: possible, but adds 36 min of travel instead of 32
  • Tom Ferreira: not working on this day
  • Daniel Boateng: not working on this day
  • Hannah Lindqvist: not working on this day
  • Omar Haddad: after the end of the shift
  • Chloe Marchetti: not working on this day
  • Ravi Sharma: not working on this day

Timeline

  1. Renter did not show
    waited 12 minutes, renter did not turn up
    Sat 22 Aug, 17:03 · Mei Lin Chen
  2. Call to Isla Rahman
    Called the renter from outside the property, no answer, left a voicemail.
    Sat 22 Aug, 16:59 · Mei Lin Chen
  3. Viewing started by Mei Lin Chen
    Sat 22 Aug, 16:51 · Mei Lin Chen
  4. Access verified by Alex Morgan
    Chloe Lindqvist confirmed access (email)
    Thu 20 Aug, 17:03 · Alex Morgan
  5. Chloe Lindqvist replied by Email
    "Fine, the concierge will let you in."
    Thu 20 Aug, 17:01 · Chloe Lindqvist
  6. Access check sent to Chloe Lindqvist by Email
    "We need access to 9 Larkspur Road on 16:45 for a 30 minute viewing. Can you confirm?"
    Thu 20 Aug, 14:58 · Alex Morgan
  7. Confirmation sent to Mei Lin Chen by WhatsApp
    "Confirmed: 9 Larkspur Road, 16:45, renter Isla Rahman." (automatic)
    Thu 20 Aug, 14:50 · FieldFlow
  8. Confirmation sent to Isla Rahman by SMS
    "Hi Isla, your viewing at 9 Larkspur Road is confirmed for 16:45. Mei Lin Chen will meet you there." (automatic)
    Thu 20 Aug, 14:50 · FieldFlow
  9. Told the agent and the renter
    Mei Lin Chen, Sat 22 Aug at 16:45. They know, they have not said yes yet. From here on, changes have a real cost.
    Thu 20 Aug, 14:49 · Alex Morgan
  10. Access check due Fri 21 Aug 16:45
    b2c occupier, 24 h before the viewing
    Thu 20 Aug, 13:35 · FieldFlow
  11. Planned with Mei Lin Chen for Sat 22 Aug at 16:45
    Mei Lin Chen is the closest available agent (7.1 km from the office, about 32 min), inside the requested window (16:45 to 18:45), daily load stays within limit (1/8), HIGH priority, planned first. Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Thu 20 Aug, 13:35 · FieldFlow
  12. Viewing requested by Isla Rahman
    Sat 22 Aug, between 16:45 and 18:45, 30 min, high priority, via web, earlier if possible
    Thu 20 Aug, 13:05 · FieldFlow

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