FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Wed 26 Aug · 12:45 to 13:15

Flat 4, 65 Windmill Row

SW4 9AL · Clapham · 3 bed · £2400 pcm

Renter did not showin progress
Closed

Renter did not show

Tariq Sullivan did not turn up (Wed 26 Aug 12:55).

Closed. Nothing to do.Back to Now

People for this decision

RenterTariq Sullivan
07700 947107 · prefers email
AgentOmar Haddad
07700 900108 · 3/7
Opens the doorCopper Lane building manager
020 7946 0410
Show full details
Renter prefersEmail

Correct Tariq's name, number or channel

LandlordTheo Mensah
Operational ownerAlex Morgan
RequestedMon 24 Aug, 19:32 via web

Access

TypeBuilding manager or concierge
ContactCopper Lane building manager
020 7946 0410
HowSign in at the concierge desk, bring ID.
VerifiedMon 24 Aug, 21:44
Details last confirmed74 days ago
Why this agent Omar Haddad, 0 min from Flat 4, 65 Windmill Row

Omar Haddad is the closest available agent (already at Flat 4, 65 Windmill Row), inside the requested window (12:45 to 14:45), daily load stays within limit (5/7). Day plan optimised together: 131 min of travel across the team, 11 min less than planning one request at a time.

Not selected (9)
  • Sarah Okonkwo: possible, but adds 51 min of travel instead of 0
  • James Whitfield: possible, but adds 48 min of travel instead of 0
  • Aisha Rahman: possible, but adds 60 min of travel instead of 0
  • Tom Ferreira: possible, but adds 11 min of travel instead of 0
  • Mei Lin Chen: possible, but adds 34 min of travel instead of 0
  • Daniel Boateng: possible, but adds 104 min of travel instead of 0
  • Hannah Lindqvist: possible, but adds 88 min of travel instead of 0
  • Chloe Marchetti: possible, but adds 49 min of travel instead of 0
  • Ravi Sharma: possible, but adds 32 min of travel instead of 0

Timeline

  1. Renter did not show
    waited 12 minutes, renter did not turn up
    Wed 26 Aug, 12:55 · Omar Haddad
  2. Call to Tariq Sullivan
    Called the renter from outside the property, no answer, left a voicemail.
    Wed 26 Aug, 12:51 · Omar Haddad
  3. Viewing started by Omar Haddad
    Key confirmed in hand.
    Wed 26 Aug, 12:43 · Omar Haddad
  4. Reminder sent to Tariq Sullivan by SMS
    "Reminder: your viewing at Flat 4, 65 Windmill Row is today at 12:45." (automatic)
    Wed 26 Aug, 10:45 · FieldFlow
  5. Access verified by Alex Morgan
    Copper Lane building manager confirmed access (phone)
    Mon 24 Aug, 21:44 · Alex Morgan
  6. Copper Lane building manager replied by Phone
    "Confirmed, I will be there."
    Mon 24 Aug, 21:42 · Copper Lane building manager
  7. Access check sent to Copper Lane building manager by Phone
    "We need access to Flat 4, 65 Windmill Row on 12:45 for a 30 minute viewing. Can you confirm?"
    Mon 24 Aug, 21:22 · Alex Morgan
  8. Confirmation sent to Omar Haddad by WhatsApp
    "Confirmed: Flat 4, 65 Windmill Row, 12:45, renter Tariq Sullivan." (automatic)
    Mon 24 Aug, 21:17 · FieldFlow
  9. Confirmation sent to Tariq Sullivan by Email
    "Hi Tariq, your viewing at Flat 4, 65 Windmill Row is confirmed for 12:45. Omar Haddad will meet you there." (automatic)
    Mon 24 Aug, 21:17 · FieldFlow
  10. Told the agent and the renter
    Omar Haddad, Wed 26 Aug at 12:45. They know, they have not said yes yet. From here on, changes have a real cost.
    Mon 24 Aug, 21:16 · Alex Morgan
  11. Access check due now, the lead time is already past
    b2b building manager, 48 h before the viewing
    Mon 24 Aug, 20:10 · FieldFlow
  12. Planned with Omar Haddad for Wed 26 Aug at 12:45
    Omar Haddad is the closest available agent (already at Flat 4, 65 Windmill Row), inside the requested window (12:45 to 14:45), daily load stays within limit (5/7). Day plan optimised together: 131 min of travel across the team, 11 min less than planning one request at a time.
    Mon 24 Aug, 20:10 · FieldFlow
  13. Viewing requested by Tariq Sullivan
    Wed 26 Aug, between 12:45 and 14:45, 30 min, standard priority, via web
    Mon 24 Aug, 19:32 · FieldFlow

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