FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Thu 27 Aug · 11:15 to 11:45

55 Fenwick Row

N1 6AB · Islington · 2 bed · £2200 pcm

Cancelledcommunicated
Closed

Cancelled

Sam O'Neill (renter) cancelled the 11:15 with Hannah Lindqvist (agent), recorded Thu 27 Aug 10:19. "cancelled by the renter"

What it means: The slot went back to the plan.

Closed. Nothing to do.Back to Now

People for this decision

RenterSam O'Neill
07700 954274 · prefers sms
AgentHannah Lindqvist
07700 900107 · 2/7
Opens the doorCopper Lane building manager
020 7946 0410
Show full details
Renter prefersSMS

Correct Sam's name, number or channel

LandlordTheo Mensah
Operational ownerAlex Morgan
RequestedTue 25 Aug, 16:36 via sales

Access

TypeBuilding manager or concierge
ContactCopper Lane building manager
020 7946 0410
HowSign in at the concierge desk, bring ID.
VerifiedTue 25 Aug, 17:59
Details last confirmed22 days ago
Why this agent Hannah Lindqvist, 8 min from home in Islington

Hannah Lindqvist is the closest available agent (0.6 km from home in Islington, about 8 min), inside the requested window (11:15 to 13:15), daily load stays within limit (3/7). Day plan optimised together: 120 min of travel across the team, 8 min less than planning one request at a time.

Not selected (9)
  • Sarah Okonkwo: possible, but adds 41 min of travel instead of 5
  • James Whitfield: possible, but adds 32 min of travel instead of 5
  • Aisha Rahman: possible, but adds 26 min of travel instead of 5
  • Tom Ferreira: possible, but adds 50 min of travel instead of 5
  • Mei Lin Chen: possible, but adds 23 min of travel instead of 5
  • Daniel Boateng: outside the renter's window or the property's access window
  • Omar Haddad: possible, but adds 88 min of travel instead of 5
  • Chloe Marchetti: possible, but adds 23 min of travel instead of 5
  • Ravi Sharma: possible, but adds 23 min of travel instead of 5

Timeline

  1. Cancellation sent to Hannah Lindqvist by WhatsApp
    "55 Fenwick Row at 11:15 is cancelled." (automatic)
    Thu 27 Aug, 10:21 · FieldFlow
  2. Cancellation sent to Sam O'Neill by SMS
    "Hi Sam, we are sorry, the viewing at 55 Fenwick Row at 11:15 cannot go ahead (cancelled by the renter). We will offer new times shortly."
    Thu 27 Aug, 10:21 · Alex Morgan
  3. Cancelled
    cancelled by the renter
    Thu 27 Aug, 10:19 · Alex Morgan
  4. Renter cancelled
    Renter texted: found another flat.
    Thu 27 Aug, 10:17 · Alex Morgan
  5. Access verified by Alex Morgan
    Copper Lane building manager confirmed access (phone)
    Tue 25 Aug, 17:59 · Alex Morgan
  6. Copper Lane building manager replied by Phone
    "Confirmed, I will be there."
    Tue 25 Aug, 17:57 · Copper Lane building manager
  7. Access check sent to Copper Lane building manager by Phone
    "We need access to 55 Fenwick Row on 11:15 for a 30 minute viewing. Can you confirm?"
    Tue 25 Aug, 17:37 · Alex Morgan
  8. Confirmation sent to Hannah Lindqvist by WhatsApp
    "Confirmed: 55 Fenwick Row, 11:15, renter Sam O'Neill." (automatic)
    Tue 25 Aug, 17:16 · FieldFlow
  9. Confirmation sent to Sam O'Neill by SMS
    "Hi Sam, your viewing at 55 Fenwick Row is confirmed for 11:15. Hannah Lindqvist will meet you there." (automatic)
    Tue 25 Aug, 17:16 · FieldFlow
  10. Told the agent and the renter
    Hannah Lindqvist, Thu 27 Aug at 11:15. They know, they have not said yes yet. From here on, changes have a real cost.
    Tue 25 Aug, 17:15 · Alex Morgan
  11. Access check due now, the lead time is already past
    b2b building manager, 48 h before the viewing
    Tue 25 Aug, 17:00 · FieldFlow
  12. Planned with Hannah Lindqvist for Thu 27 Aug at 11:15
    Hannah Lindqvist is the closest available agent (0.6 km from home in Islington, about 8 min), inside the requested window (11:15 to 13:15), daily load stays within limit (3/7). Day plan optimised together: 120 min of travel across the team, 8 min less than planning one request at a time.
    Tue 25 Aug, 17:00 · FieldFlow
  13. Viewing requested by Sam O'Neill
    Thu 27 Aug, between 11:15 and 13:15, 30 min, standard priority, via sales, earlier if possible
    Tue 25 Aug, 16:36 · Alex Morgan

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