FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Fri 28 Aug · 11:45 to 12:05

Flat 8, 62 Tannery Square

E2 7CF · Shoreditch · 3 bed · £1800 pcm

Cancelledcommunicated
Closed

Cancelled

Olivia Hughes (renter) cancelled the 11:45 with Mei Lin Chen (agent), recorded Fri 28 Aug 06:49. "cancelled by the renter"

What it means: The slot went back to the plan.

Closed. Nothing to do.Back to Now

People for this decision

RenterOlivia Hughes
07700 939943 · prefers whatsapp
AgentMei Lin Chen
07700 900105 · 2/8
Show full details
Renter prefersWhatsApp

Correct Olivia's name, number or channel

LandlordMarcus Haddad
Operational ownerAlex Morgan
RequestedWed 26 Aug, 17:32 via phone

Access

TypeKey held at office
HowKey set in the office safe, hook by property code.
VerifiedFri 28 Aug, 08:17
Details last confirmed19 days ago
Front door setin the office safe register
Why this agent Mei Lin Chen, 22 min from the office

Mei Lin Chen is the closest available agent (4.4 km from the office, about 22 min), inside the requested window (11:45 to 13:45), daily load stays within limit (2/8). Day plan checked against 150 alternatives: the one at a time plan was already the best found.

Not selected (9)
  • Sarah Okonkwo: possible, but adds 25 min of travel instead of 14
  • James Whitfield: possible, but adds 28 min of travel instead of 14
  • Aisha Rahman: possible, but adds 28 min of travel instead of 14
  • Tom Ferreira: possible, but adds 49 min of travel instead of 14
  • Daniel Boateng: possible, but adds 41 min of travel instead of 14
  • Hannah Lindqvist: possible, but adds 22 min of travel instead of 14
  • Omar Haddad: possible, but adds 89 min of travel instead of 14
  • Chloe Marchetti: possible, but adds 31 min of travel instead of 14
  • Ravi Sharma: possible, but adds 22 min of travel instead of 14

Timeline

  1. Access verified by Alex Morgan
    key set seen in the safe (in person)
    Fri 28 Aug, 08:17 · Alex Morgan
  2. Cancellation sent to Mei Lin Chen by WhatsApp
    "Flat 8, 62 Tannery Square at 11:45 is cancelled." (automatic)
    Fri 28 Aug, 06:51 · FieldFlow
  3. Cancellation sent to Olivia Hughes by WhatsApp
    "Hi Olivia, we are sorry, the viewing at Flat 8, 62 Tannery Square at 11:45 cannot go ahead (cancelled by the renter). We will offer new times shortly."
    Fri 28 Aug, 06:51 · Alex Morgan
  4. Cancelled
    cancelled by the renter
    Fri 28 Aug, 06:49 · Alex Morgan
  5. Renter cancelled
    Renter called, cannot make it today.
    Fri 28 Aug, 06:47 · Alex Morgan
  6. Confirmation sent to Mei Lin Chen by WhatsApp
    "Confirmed: Flat 8, 62 Tannery Square, 11:45, renter Olivia Hughes." (automatic)
    Wed 26 Aug, 17:58 · FieldFlow
  7. Confirmation sent to Olivia Hughes by WhatsApp
    "Hi Olivia, your viewing at Flat 8, 62 Tannery Square is confirmed for 11:45. Mei Lin Chen will meet you there." (automatic)
    Wed 26 Aug, 17:58 · FieldFlow
  8. Told the agent and the renter
    Mei Lin Chen, Fri 28 Aug at 11:45. They know, they have not said yes yet. From here on, changes have a real cost.
    Wed 26 Aug, 17:57 · Alex Morgan
  9. Access check due Fri 28 Aug 09:45
    office key, 2 h before the viewing
    Wed 26 Aug, 17:47 · FieldFlow
  10. Planned with Mei Lin Chen for Fri 28 Aug at 11:45
    Mei Lin Chen is the closest available agent (4.4 km from the office, about 22 min), inside the requested window (11:45 to 13:45), daily load stays within limit (2/8). Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Wed 26 Aug, 17:47 · FieldFlow
  11. Viewing requested by Olivia Hughes
    Fri 28 Aug, between 11:45 and 13:45, 20 min, standard priority, via phone
    Wed 26 Aug, 17:32 · Alex Morgan

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