FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Tue 1 Sept · 15:14 to 15:44

61 Tanner Street

SE1 1GI · Southwark · 3 bed · £3000 pcm

Renter did not showin progress
Closed

Renter did not show

Aisha Kowalski did not turn up (Tue 1 Sept 15:34).

Closed. Nothing to do.Back to Now

People for this decision

RenterAisha Kowalski
07700 927876 · prefers sms
AgentSarah Okonkwo
07700 900101 · 4/7
Show full details
Renter prefersSMS

Correct Aisha's name, number or channel

LandlordJamal Dubois
Operational ownerAlex Morgan
RequestedSun 30 Aug, 17:20 via web

Access

TypeKey held at office
HowKey set in the office safe, hook by property code.
VerifiedTue 1 Sept, 11:57
Details last confirmed18 days ago
Front door setin the office safe register
Why this agent Sarah Okonkwo, 14 min from home in Southwark

Sarah Okonkwo is the closest available agent (2.3 km from home in Southwark, about 14 min), inside the requested window (13:45 to 15:45), daily load stays within limit (6/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.

Not selected (9)
  • James Whitfield: possible, but adds 72 min of travel instead of 12
  • Aisha Rahman: possible, but adds 34 min of travel instead of 12
  • Tom Ferreira: possible, but adds 32 min of travel instead of 12
  • Mei Lin Chen: possible, but adds 14 min of travel instead of 12
  • Daniel Boateng: possible, but adds 58 min of travel instead of 12
  • Hannah Lindqvist: possible, but adds 49 min of travel instead of 12
  • Omar Haddad: possible, but adds 36 min of travel instead of 12
  • Chloe Marchetti: possible, but adds 14 min of travel instead of 12
  • Ravi Sharma: possible, but adds 14 min of travel instead of 12

Timeline

  1. Renter did not show
    waited 12 minutes, renter did not turn up
    Tue 1 Sept, 15:34 · Sarah Okonkwo
  2. Call to Aisha Kowalski
    Called the renter from outside the property, no answer, left a voicemail.
    Tue 1 Sept, 15:30 · Sarah Okonkwo
  3. Viewing started by Sarah Okonkwo
    Key confirmed in hand.
    Tue 1 Sept, 15:22 · Sarah Okonkwo
  4. Reminder sent to Aisha Kowalski by SMS
    "Reminder: your viewing at 61 Tanner Street is today at 15:14." (automatic)
    Tue 1 Sept, 13:14 · FieldFlow
  5. Access verified by Alex Morgan
    key set seen in the safe (in person)
    Tue 1 Sept, 11:57 · Alex Morgan
  6. Confirmation sent to Sarah Okonkwo by WhatsApp
    "Confirmed: 61 Tanner Street, 15:14, renter Aisha Kowalski." (automatic)
    Sun 30 Aug, 18:54 · FieldFlow
  7. Confirmation sent to Aisha Kowalski by SMS
    "Hi Aisha, your viewing at 61 Tanner Street is confirmed for 15:14. Sarah Okonkwo will meet you there." (automatic)
    Sun 30 Aug, 18:54 · FieldFlow
  8. Told the agent and the renter
    Sarah Okonkwo, Tue 1 Sept at 15:14. They know, they have not said yes yet. From here on, changes have a real cost.
    Sun 30 Aug, 18:53 · Alex Morgan
  9. Access check due Tue 1 Sept 13:14
    office key, 2 h before the viewing
    Sun 30 Aug, 18:00 · FieldFlow
  10. Planned with Sarah Okonkwo for Tue 1 Sept at 15:14
    Sarah Okonkwo is the closest available agent (2.3 km from home in Southwark, about 14 min), inside the requested window (13:45 to 15:45), daily load stays within limit (6/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Sun 30 Aug, 18:00 · FieldFlow
  11. Viewing requested by Aisha Kowalski
    Tue 1 Sept, between 13:45 and 15:45, 30 min, standard priority, via web
    Sun 30 Aug, 17:20 · FieldFlow

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