FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Tue 1 Sept · 16:30 to 16:50

Flat 3, 118 Merrick Street

SE1 5TB · Southwark · 2 bed · £3000 pcm

Cancelledcommunicated
Closed

Cancelled

Grace O'Neill (renter) cancelled the 16:30 with Sarah Okonkwo (agent), recorded Tue 1 Sept 12:55. "access could not be arranged in time"

What it means: The slot went back to the plan.

Closed. Nothing to do.Back to Now

People for this decision

RenterGrace O'Neill
07700 945951 · prefers whatsapp
AgentSarah Okonkwo
07700 900101 · 4/7
Sets the lockbox codeBen Novak
07700 997408 · details last confirmed 8 days ago
Show full details
Renter prefersWhatsApp

Correct Grace's name, number or channel

LandlordBen Novak
Operational ownerAlex Morgan
RequestedMon 31 Aug, 10:14 via email

Access

TypeLockbox with code
HowLockbox on the railing, left of the door.
Codehidden
Failedlockbox code no longer works
Details last confirmed8 days ago
Why this agent Sarah Okonkwo, 9 min from 61 Tanner Street

Sarah Okonkwo is the closest available agent (0.9 km from 61 Tanner Street, about 9 min), inside the requested window (16:30 to 18:30), daily load stays within limit (6/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.

Not selected (9)
  • James Whitfield: possible, but adds 39 min of travel instead of 9
  • Aisha Rahman: possible, but adds 27 min of travel instead of 9
  • Tom Ferreira: possible, but adds 29 min of travel instead of 9
  • Mei Lin Chen: possible, but adds 12 min of travel instead of 9
  • Daniel Boateng: possible, but adds 38 min of travel instead of 9
  • Hannah Lindqvist: possible, but adds 26 min of travel instead of 9
  • Omar Haddad: possible, but adds 32 min of travel instead of 9
  • Chloe Marchetti: possible, but adds 12 min of travel instead of 9
  • Ravi Sharma: possible, but adds 12 min of travel instead of 9

Timeline

  1. Cancellation sent to Sarah Okonkwo by WhatsApp
    "Flat 3, 118 Merrick Street at 16:30 is cancelled." (automatic)
    Tue 1 Sept, 12:57 · FieldFlow
  2. Cancellation sent to Grace O'Neill by WhatsApp
    "Hi Grace, we are sorry, the viewing at Flat 3, 118 Merrick Street at 16:30 cannot go ahead (access could not be arranged in time). We will offer new times shortly."
    Tue 1 Sept, 12:57 · Alex Morgan
  3. Cancelled
    access could not be arranged in time
    Tue 1 Sept, 12:55 · Alex Morgan
  4. Access check failed
    Access check failed: lockbox code no longer works Raised automatically.
    Tue 1 Sept, 12:31 · FieldFlow
  5. Access check failed
    lockbox code no longer works
    Tue 1 Sept, 12:30 · Alex Morgan
  6. Confirmation sent to Sarah Okonkwo by WhatsApp
    "Confirmed: Flat 3, 118 Merrick Street, 16:30, renter Grace O'Neill." (automatic)
    Mon 31 Aug, 11:47 · FieldFlow
  7. Confirmation sent to Grace O'Neill by WhatsApp
    "Hi Grace, your viewing at Flat 3, 118 Merrick Street is confirmed for 16:30. Sarah Okonkwo will meet you there." (automatic)
    Mon 31 Aug, 11:47 · FieldFlow
  8. Told the agent and the renter
    Sarah Okonkwo, Tue 1 Sept at 16:30. They know, they have not said yes yet. From here on, changes have a real cost.
    Mon 31 Aug, 11:46 · Alex Morgan
  9. Access check due Tue 1 Sept 12:30
    lockbox, 4 h before the viewing
    Mon 31 Aug, 10:51 · FieldFlow
  10. Planned with Sarah Okonkwo for Tue 1 Sept at 16:30
    Sarah Okonkwo is the closest available agent (0.9 km from 61 Tanner Street, about 9 min), inside the requested window (16:30 to 18:30), daily load stays within limit (6/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Mon 31 Aug, 10:51 · FieldFlow
  11. Viewing requested by Grace O'Neill
    Tue 1 Sept, between 16:30 and 18:30, 20 min, standard priority, via email
    Mon 31 Aug, 10:14 · Alex Morgan

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