FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Wants Tue 1 Sept, 16:00 to 18:00

Flat 10, 11 Cobble Row

SE1 3EW · Southwark · 1 bed · £3000 pcm

On the waiting list
Waiting

Waiting for a slot

Noah asked for Tue 1 Sept, 16:00 to 18:00. The property cannot be accessed on that day.

Property open:
Mon, Wed, Thu, Fri, Sat 10:00 to 19:00
First slot that works:
Wed 2 Sept 16:00 with Mei Lin Chen

What it means: It stays here until a slot opens or the renter takes another one. Requests not booked inside the target escalate by themselves.

Waiting for a slot: what to do, in order0 of 2 done
  1. 1
    Call Noah and offer another day or timeThe script says why this slot cannot be booked and proposes the first one that works.
  2. 2
    Book it as a new requestProperty and renter come pre-filled. The old request closes by itself once the new one is booked.
    Now

    Property and renter come pre-filled. The old request closes by itself once the new one is booked.

    Rebook

People for this decision

RenterNoah Nakamura
07700 931391 · prefers whatsapp
Opens the doorLeo Novak
07700 953382
Show full details
Renter prefersWhatsApp

Correct Noah's name, number or channel

LandlordLeo Novak
Operational ownerAlex Morgan
RequestedSun 30 Aug, 19:51 via web

Access

TypeOwner or tenant opens
ContactLeo Novak
07700 953382
HowOwner opens in person, ring the bell twice.
Details last confirmed16 days ago
More you can do heresomething happened, someone got in touch, change the plan
Something happened
Renter cancelled

Closes this viewing as cancelled and offers the freed slot to a request from the waiting list.

Someone got in touch
Record Noah's response (renter)
Only for a different day or time: the day and hours they can do

Goes on the timeline as Noah's words (a call as the call itself), ticks the step, and the consequence is recorded in the same click.

Record Leo's response (access)
Only for a different day or time: the day and hours they can do

Goes on the timeline as Leo's words (a call as the call itself), ticks the step, and the consequence is recorded in the same click.

Record Leo's response (landlord)

Goes on the timeline as Leo's words (a call as the call itself), ticks the step, and the consequence is recorded in the same click.

A call counts too: pick Phone as the channel, the call goes on the timeline as a call.

Change the plan
Plan it

Nobody is told until you press Tell renter and agent.

Send a free message

Noah prefers WhatsApp.

Close it

Timeline

  1. Put on the waiting list
    no agent free inside the requested window, waiting for a slot to open
    Sun 30 Aug, 19:54 · FieldFlow
  2. Viewing requested by Noah Nakamura
    Tue 1 Sept, between 16:00 and 18:00, 20 min, standard priority, via web
    Sun 30 Aug, 19:51 · FieldFlow

Back