FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Wed 26 Aug · 11:50 to 12:10

Flat 10, 11 Cobble Row

SE1 3EW · Southwark · 1 bed · £3000 pcm

Completedin progressVIP
Closed

Completed

Recorded as completed at Wed 26 Aug 12:15.

What it means: Nothing left to do on it.

Closed. Nothing to do.Back to Now

People for this decision

RenterMarcus Patel
07700 970891 · prefers phone
AgentMei Lin Chen
07700 900105 · 1/8
Opens the doorLeo Novak
07700 953382
Show full details
Renter prefersPhone

Correct Marcus's name, number or channel

LandlordLeo Novak
Operational ownerAlex Morgan
RequestedMon 24 Aug, 01:34 via web

Access

TypeOwner or tenant opens
ContactLeo Novak
07700 953382
HowOwner opens in person, ring the bell twice.
Details last confirmed16 days ago
Why this agent Mei Lin Chen, 8 min from the office

Mei Lin Chen is the closest available agent (0.6 km from the office, about 8 min), inside the requested window (11:30 to 13:30), daily load stays within limit (1/8), VIP priority, planned first. Day plan optimised together: 131 min of travel across the team, 11 min less than planning one request at a time.

Not selected (9)
  • Sarah Okonkwo: possible, but adds 13 min of travel instead of 8
  • James Whitfield: possible, but adds 34 min of travel instead of 8
  • Aisha Rahman: possible, but adds 32 min of travel instead of 8
  • Tom Ferreira: possible, but adds 53 min of travel instead of 8
  • Daniel Boateng: possible, but adds 70 min of travel instead of 8
  • Hannah Lindqvist: possible, but adds 36 min of travel instead of 8
  • Omar Haddad: possible, but adds 68 min of travel instead of 8
  • Chloe Marchetti: possible, but adds 20 min of travel instead of 8
  • Ravi Sharma: possible, but adds 8 min of travel instead of 8
Earlier re-plans (1)
Confirmed: Keep as many viewings as possible
agent delayed: 1 viewing re-planned. 1 already confirmed with people, so this needs your confirmation before anything changes.
Wed 26 Aug, 11:11, decided Wed 26 Aug, 11:21
confirmed
Chosen: Keep as many viewings as possible
1 kept0 parked1 to inform again
  • Flat 10, 11 Cobble RowMei Lin Chen 1/8 11:30Mei Lin Chen 1/8 11:50everyone told
    shifted by 20 min because of the delay, still inside the renter's window

Timeline

  1. Completed
    Wed 26 Aug, 12:15 · Mei Lin Chen
  2. Viewing started by Mei Lin Chen
    Wed 26 Aug, 11:57 · Mei Lin Chen
  3. Confirmation sent to Mei Lin Chen by WhatsApp
    "Confirmed: Flat 10, 11 Cobble Row, 11:50, renter Marcus Patel." (automatic)
    Wed 26 Aug, 11:33 · FieldFlow
  4. Confirmation sent to Marcus Patel by Phone
    "Hi Marcus, your viewing at Flat 10, 11 Cobble Row is confirmed for 11:50. Mei Lin Chen will meet you there." (automatic)
    Wed 26 Aug, 11:33 · FieldFlow
  5. Told the agent and the renter
    Mei Lin Chen, at 11:50. They know, they have not said yes yet. From here on, changes have a real cost.
    Wed 26 Aug, 11:32 · Alex Morgan
  6. Access check due now, the lead time is already past
    b2c occupier, 24 h before the viewing
    Wed 26 Aug, 11:22 · Alex Morgan
  7. Planned with Mei Lin Chen at 11:50
    Mei Lin Chen is the closest available agent (0.6 km from the office, about 8 min), inside the requested window (11:30 to 13:30), daily load stays within limit (1/8), VIP priority, planned first. Day plan optimised together: 131 min of travel across the team, 11 min less than planning one request at a time.
    Wed 26 Aug, 11:22 · Alex Morgan · replaces an earlier event
  8. Re-plan confirmed by Alex Morgan
    Wed 26 Aug, 11:21 · Alex Morgan
  9. Re-plan proposed, waiting for a decision
    agent delayed: 1 viewing re-planned. 1 already confirmed with people, so this needs your confirmation before anything changes.
    Wed 26 Aug, 11:11 · FieldFlow
  10. Agent running late
    Previous viewing overran, running about 20 minutes behind. (20 min)
    Wed 26 Aug, 11:10 · Mei Lin Chen
  11. Reminder sent to Marcus Patel by SMS
    "Reminder: your viewing at Flat 10, 11 Cobble Row is today at 11:30." (automatic)
    Wed 26 Aug, 09:30 · FieldFlow
  12. Access check sent to Leo Novak by Phone
    "We need access to Flat 10, 11 Cobble Row on 11:30 for a 20 minute viewing. Can you confirm?"
    Mon 24 Aug, 02:43 · Alex Morgan
  13. Confirmation sent to Mei Lin Chen by WhatsApp
    "Confirmed: Flat 10, 11 Cobble Row, 11:30, renter Marcus Patel." (automatic)
    Mon 24 Aug, 02:29 · FieldFlow
  14. Confirmation sent to Marcus Patel by Phone
    "Hi Marcus, your viewing at Flat 10, 11 Cobble Row is confirmed for 11:30. Mei Lin Chen will meet you there." (automatic)
    Mon 24 Aug, 02:29 · FieldFlow
  15. Told the agent and the renter
    Mei Lin Chen, Wed 26 Aug at 11:30. They know, they have not said yes yet. From here on, changes have a real cost.
    Mon 24 Aug, 02:28 · Alex Morgan
  16. Access check due Tue 25 Aug 11:30
    b2c occupier, 24 h before the viewing
    Mon 24 Aug, 01:38 · FieldFlow
  17. Planned with Mei Lin Chen for Wed 26 Aug at 11:30
    Mei Lin Chen is the closest available agent (0.6 km from the office, about 8 min), inside the requested window (11:30 to 13:30), daily load stays within limit (1/8), VIP priority, planned first. Day plan optimised together: 131 min of travel across the team, 11 min less than planning one request at a time.
    Mon 24 Aug, 01:38 · FieldFlow
  18. Viewing requested by Marcus Patel
    Wed 26 Aug, between 11:30 and 13:30, 20 min, vip priority, via web
    Mon 24 Aug, 01:34 · FieldFlow

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