FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Wed 2 Sept · 17:00 to 17:25

Flat 6, 42 Copper Lane

N1 5YD · Islington · 3 bed · £1800 pcm

Completedin progress
Closed

Completed

Recorded as completed at Wed 2 Sept 17:32.

What it means: Nothing left to do on it.

Closed. Nothing to do.Back to Now

People for this decision

RenterKwame Fletcher
07700 947698 · prefers whatsapp
AgentHannah Lindqvist
07700 900107 · 2/7
Show full details
Renter prefersWhatsApp

Correct Kwame's name, number or channel

LandlordTheo Boateng
Operational ownerAlex Morgan
RequestedSun 30 Aug, 23:47 via web

Access

TypeKey held at office
HowKey set in the office safe, hook by property code.
Details last confirmed15 days ago
Front door setin the office safe register
Why this agent Hannah Lindqvist, 11 min from Flat 3, 58 Copper Lane

Hannah Lindqvist is the closest available agent (1.6 km from Flat 3, 58 Copper Lane, about 11 min), inside the requested window (16:45 to 18:45), daily load stays within limit (2/7). Day plan optimised together: 155 min of travel across the team, 12 min less than planning one request at a time.

Not selected (9)
  • Sarah Okonkwo: after the end of the shift
  • James Whitfield: possible, but adds 22 min of travel instead of 11
  • Aisha Rahman: possible, but adds 17 min of travel instead of 11
  • Tom Ferreira: possible, but adds 55 min of travel instead of 11
  • Mei Lin Chen: possible, but adds 29 min of travel instead of 11
  • Daniel Boateng: possible, but adds 51 min of travel instead of 11
  • Omar Haddad: after the end of the shift
  • Chloe Marchetti: possible, but adds 29 min of travel instead of 11
  • Ravi Sharma: possible, but adds 29 min of travel instead of 11
Earlier re-plans (1)
Confirmed: Keep as many viewings as possible
renter late: 1 viewing re-planned. 1 already confirmed with people, so this needs your confirmation before anything changes.
Wed 2 Sept, 16:34, decided Wed 2 Sept, 16:49
confirmed
Chosen: Keep as many viewings as possible
1 kept0 parked1 to inform again
  • Flat 6, 42 Copper LaneHannah Lindqvist 2/7 16:45Hannah Lindqvist 2/7 17:00everyone told
    shifted by 15 min because of the delay, still inside the renter's window

Timeline

  1. Completed
    Wed 2 Sept, 17:32 · Hannah Lindqvist
  2. Viewing started by Hannah Lindqvist
    Key confirmed in hand.
    Wed 2 Sept, 17:03 · Hannah Lindqvist
  3. Confirmation sent to Hannah Lindqvist by WhatsApp
    "Confirmed: Flat 6, 42 Copper Lane, 17:00, renter Kwame Fletcher." (automatic)
    Wed 2 Sept, 16:56 · FieldFlow
  4. Confirmation sent to Kwame Fletcher by WhatsApp
    "Hi Kwame, your viewing at Flat 6, 42 Copper Lane is confirmed for 17:00. Hannah Lindqvist will meet you there." (automatic)
    Wed 2 Sept, 16:56 · FieldFlow
  5. Told the agent and the renter
    Hannah Lindqvist, at 17:00. They know, they have not said yes yet. From here on, changes have a real cost.
    Wed 2 Sept, 16:55 · Alex Morgan
  6. Access check due now, the lead time is already past
    office key, 2 h before the viewing
    Wed 2 Sept, 16:50 · Alex Morgan
  7. Planned with Hannah Lindqvist at 17:00
    Hannah Lindqvist is the closest available agent (1.6 km from Flat 3, 58 Copper Lane, about 11 min), inside the requested window (16:45 to 18:45), daily load stays within limit (2/7). Day plan optimised together: 155 min of travel across the team, 12 min less than planning one request at a time.
    Wed 2 Sept, 16:50 · Alex Morgan · replaces an earlier event
  8. Re-plan confirmed by Alex Morgan
    Wed 2 Sept, 16:49 · Alex Morgan
  9. Re-plan proposed, waiting for a decision
    renter late: 1 viewing re-planned. 1 already confirmed with people, so this needs your confirmation before anything changes.
    Wed 2 Sept, 16:34 · FieldFlow
  10. Renter running late
    Renter messaged: stuck on the Northern line, 15 minutes late. (15 min)
    Wed 2 Sept, 16:33 · Alex Morgan
  11. Access verified by Alex Morgan
    key set seen in the safe (in person)
    Wed 2 Sept, 14:08 · Alex Morgan
  12. Confirmation sent to Hannah Lindqvist by WhatsApp
    "Confirmed: Flat 6, 42 Copper Lane, 16:45, renter Kwame Fletcher." (automatic)
    Mon 31 Aug, 00:44 · FieldFlow
  13. Confirmation sent to Kwame Fletcher by WhatsApp
    "Hi Kwame, your viewing at Flat 6, 42 Copper Lane is confirmed for 16:45. Hannah Lindqvist will meet you there." (automatic)
    Mon 31 Aug, 00:44 · FieldFlow
  14. Told the agent and the renter
    Hannah Lindqvist, Wed 2 Sept at 16:45. They know, they have not said yes yet. From here on, changes have a real cost.
    Mon 31 Aug, 00:43 · Alex Morgan
  15. Access check due Wed 2 Sept 14:45
    office key, 2 h before the viewing
    Sun 30 Aug, 23:55 · FieldFlow
  16. Planned with Hannah Lindqvist for Wed 2 Sept at 16:45
    Hannah Lindqvist is the closest available agent (1.6 km from Flat 3, 58 Copper Lane, about 11 min), inside the requested window (16:45 to 18:45), daily load stays within limit (2/7). Day plan optimised together: 155 min of travel across the team, 12 min less than planning one request at a time.
    Sun 30 Aug, 23:55 · FieldFlow
  17. Viewing requested by Kwame Fletcher
    Wed 2 Sept, between 16:45 and 18:45, 25 min, standard priority, via web, earlier if possible
    Sun 30 Aug, 23:47 · FieldFlow

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