FieldFlow
Thu 3 Sept 10:40
Viewing as Alex Morgan, Operations Coordinator
Fri 28 Aug · 16:45 to 17:05

Flat 6, 42 Copper Lane

N1 5YD · Islington · 3 bed · £1800 pcm

Renter did not showin progress
Closed

Renter did not show

Grace Okafor did not turn up (Fri 28 Aug 17:05).

Closed. Nothing to do.Back to Now

People for this decision

RenterGrace Okafor
07700 973872 · prefers phone
AgentAisha Rahman
07700 900103 · 1/6
Show full details
Renter prefersPhone

Correct Grace's name, number or channel

LandlordTheo Boateng
Operational ownerAlex Morgan
RequestedWed 26 Aug, 06:08 via web

Access

TypeKey held at office
HowKey set in the office safe, hook by property code.
VerifiedFri 28 Aug, 14:23
Details last confirmed15 days ago
Front door setin the office safe register
Why this agent Aisha Rahman, 23 min from Flat 8, 34 Penfold Mews

Aisha Rahman is the closest available agent (4.7 km from Flat 8, 34 Penfold Mews, about 23 min), inside the requested window (16:45 to 18:45), daily load stays within limit (2/6).

Not selected (9)
  • Sarah Okonkwo: cannot reach the property inside the requested window without moving other viewings
  • James Whitfield: cannot reach the property inside the requested window without moving other viewings
  • Hannah Lindqvist: not available today
  • Chloe Marchetti: cannot reach the property inside the requested window without moving other viewings
  • Ravi Sharma: cannot reach the property inside the requested window without moving other viewings
  • Mei Lin Chen: possible, but adds 29 min of travel instead of 23
  • Daniel Boateng: possible, but adds 51 min of travel instead of 23
  • Omar Haddad: possible, but adds 52 min of travel instead of 23
  • Tom Ferreira: possible, but adds 55 min of travel instead of 23
Earlier re-plans (1)
Confirmed: Keep as many viewings as possible
agent unavailable: 3 viewings re-planned. 3 already confirmed with people, so this needs your confirmation before anything changes.
Fri 28 Aug, 08:21, decided Fri 28 Aug, 08:28 · 3 viewings
confirmed
Chosen: Keep as many viewings as possible
3 kept0 parked3 to inform again+78 min travel
  • Flat 6, 42 Copper LaneHannah Lindqvist 0/7 12:45Mei Lin Chen 2/8 14:05everyone told
    agent unavailable: reassigned to the closest agent with a free slot inside the requested window
  • 140 Larkspur RoadHannah Lindqvist 0/7 17:34Mei Lin Chen 2/8 16:15everyone told
    agent unavailable: reassigned to the closest agent with a free slot inside the requested window
  • Flat 6, 42 Copper LaneHannah Lindqvist 0/7 16:45Aisha Rahman 1/6 16:45everyone told
    agent unavailable: reassigned to the closest agent with a free slot inside the requested window

Timeline

  1. Renter did not show
    waited 12 minutes, renter did not turn up
    Fri 28 Aug, 17:05 · Aisha Rahman
  2. Call to Grace Okafor
    Called the renter from outside the property, no answer, left a voicemail.
    Fri 28 Aug, 17:01 · Aisha Rahman
  3. Viewing started by Aisha Rahman
    Key confirmed in hand.
    Fri 28 Aug, 16:53 · Aisha Rahman
  4. Access verified by Alex Morgan
    key set seen in the safe (in person)
    Fri 28 Aug, 14:23 · Alex Morgan
  5. Confirmation sent to Aisha Rahman by WhatsApp
    "Confirmed: Flat 6, 42 Copper Lane, 16:45, renter Grace Okafor." (automatic)
    Fri 28 Aug, 08:37 · FieldFlow
  6. Confirmation sent to Grace Okafor by Phone
    "Hi Grace, your viewing at Flat 6, 42 Copper Lane is confirmed for 16:45. Aisha Rahman will meet you there." (automatic)
    Fri 28 Aug, 08:37 · FieldFlow
  7. Told the agent and the renter
    Aisha Rahman, at 16:45. They know, they have not said yes yet. From here on, changes have a real cost.
    Fri 28 Aug, 08:36 · Alex Morgan
  8. Access check due Fri 28 Aug 14:45
    office key, 2 h before the viewing
    Fri 28 Aug, 08:29 · Alex Morgan
  9. Planned with Aisha Rahman at 16:45
    Aisha Rahman is the closest available agent (4.7 km from Flat 8, 34 Penfold Mews, about 23 min), inside the requested window (16:45 to 18:45), daily load stays within limit (2/6).
    Fri 28 Aug, 08:29 · Alex Morgan · replaces an earlier event
  10. Re-plan confirmed by Alex Morgan
    Fri 28 Aug, 08:28 · Alex Morgan
  11. Re-plan proposed, waiting for a decision
    agent unavailable: 3 viewings re-planned. 3 already confirmed with people, so this needs your confirmation before anything changes.
    Fri 28 Aug, 08:21 · FieldFlow
  12. Agent called in sick
    Called in sick with flu, off for the day. Raised automatically.
    Fri 28 Aug, 08:20 · Hannah Lindqvist
  13. Confirmation sent to Hannah Lindqvist by WhatsApp
    "Confirmed: Flat 6, 42 Copper Lane, 16:45, renter Grace Okafor." (automatic)
    Wed 26 Aug, 07:24 · FieldFlow
  14. Confirmation sent to Grace Okafor by Phone
    "Hi Grace, your viewing at Flat 6, 42 Copper Lane is confirmed for 16:45. Hannah Lindqvist will meet you there." (automatic)
    Wed 26 Aug, 07:24 · FieldFlow
  15. Told the agent and the renter
    Hannah Lindqvist, Fri 28 Aug at 16:45. They know, they have not said yes yet. From here on, changes have a real cost.
    Wed 26 Aug, 07:23 · Alex Morgan
  16. Access check due Fri 28 Aug 14:45
    office key, 2 h before the viewing
    Wed 26 Aug, 06:40 · FieldFlow
  17. Planned with Hannah Lindqvist for Fri 28 Aug at 16:45
    Hannah Lindqvist is the closest available agent (already at Flat 6, 42 Copper Lane), inside the requested window (16:45 to 18:45), daily load stays within limit (3/7). Day plan checked against 150 alternatives: the one at a time plan was already the best found.
    Wed 26 Aug, 06:40 · FieldFlow
  18. Viewing requested by Grace Okafor
    Fri 28 Aug, between 16:45 and 18:45, 20 min, standard priority, via web
    Wed 26 Aug, 06:08 · FieldFlow

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